Delta Airlines

AI Software Engineer

Software Developer in Atlanta, GA

Posted 2019-04-30

At Delta Air Lines, we are continually looking to embrace new technologies and improve the customer experience. To further this objective, we are seeking an AI Software Engineer to join The Hangar, our innovation arm. At The Hangar, we work on initiatives across the entire business-initiatives range from our complex global operation to the digital booking experience. We're looking for someone who is passionate about developing solutions for real-world, large-scale problems using Artificial Intelligence/Machine Learning.

What would you do?
Work with a team of engineers and cross-divisionally with our partners to identify and define business problems suitable for artificial Intelligence
Actively participate in developing strategy around which frameworks, technologies and infrastructure our team should use in our proof-of-concepts and pilots for AI solutions.
Build proof-of-concepts and prototypes that can be used to demonstrate the impact of Artificial Intelligence in Delta's various business units
Build a set of reusable models/solutions for rapid prototyping
Develop an AI first mindset and help democratize AI for Delta

Who we're looking for:
Bachelor's degree in computer science or engineering discipline, or equivalent experience
2+ years of work/educational experience in Machine Learning and Artificial Intelligence.
Experience with one or more general purpose programming languages including but not limited to: Java, C/C++, Python or R.
Experience with one or more of the following: Natural Language Processing, sentiment analysis, classification, pattern recognition.
Development experience with AI frameworks such as TensorFlow, Microsoft CNTK, scikit, Keras, Caffe, Gluon, Torch, SageMaker, Azure AI.
Experience and familiarity presenting to technical audiences

This job might be for you if you are:
A doer by default: You are self-motivated and take pride in building great experiences for users, whether they are employees or customers. You are resourceful in finding the data and tools you need to get the job done and have a bias for action.
You enjoy working with people and can put yourself in other people's shoes. You're not afraid to ask for help when you need it or help teammates when they need a boost.
You believe in strong opinions, weakly held-- you're not afraid to change your opinion in the face of new facts and acknowledge what you don't know.
Are intensely curious about finding a solution to the pain-points of our passengers along the entire travel experience
Love travelling and can deeply empathize with our customers

What's it like working @ The Hangar?

We're a diverse team of engineers, designers and strategists. We believe we can make travel better, because it's complex and doesn't need to be.
We partner with business units on specific initiatives, but also run our own initiatives, including democratizing innovation throughout Delta and researching the effects of disruptive trends in our industry
We have an office an arm's length from Delta HQ in Midtown Atlanta to be at the heart of the Atlanta tech scene, but frequently visit HQ to innovate alongside our business partners
Our team values are Agility, Curiosity, Inclusivity, Futurism, and Empathy

Please include in your application/cover letter/portfolio:
Any side projects you've worked on in the past few years in the AI/ML space
Any relevant experience in the travel, aviation or airline space

A full-suite of flight benefits that enable you to see the world
401k + matching
Health and Dental Insurance
Employee-only discounts
A competitive salary in a city aiming to be one of America's next top tech hubs
2 professional development opportunities a year (conferences, workshops, etc.)

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