GM Financial

Backup Systems Engineer I

System Engineer in Arlington, TX

Posted 2019-09-04
Description

Collaborates with external and internal customers to analyze information needs and functional requirements and deliver the artifacts as needed.Must have high attention to detail, be well organized and be a self-starter.Must be able to work with limited to moderate direct supervision. Uses a broad and deep understanding of technical concepts in multiple specialized fields to develop solutions to problems and critical design issues.Works independentlyEscalates complex or consequential issues to management.Identifies and directs changes through appropriate review and approval mechanisms.Understands and promotes the GM Financial policy on Treating Customers Fairly (TCF) to ensure ongoing adherence to all relevant compliance regulations that may govern the GM Financial business and complete all regulatory knowledge training where applicable in a timely fashion.Plan, prioritize, and provide vision on software changes and fixes.Study and analyze the performance and capacities of the systems and peripheral equipment/systems and prepares plans for future expansion and upgrades
JOB DUTIES
Must have high attention to detail, be well organized and be a self-starter
Must be able to work with limited to moderate direct supervision.
Uses a broad and deep understanding of technical concepts in multiple specialized fields to develop solutions to problems and critical design issues
Works independently
Escalates complex or consequential issues to management.
Identifies and directs changes through appropriate review and approval mechanisms.
Understands and promotes the GM Financial policy on Treating Customers Fairly (TCF) to ensure ongoing adherence to all relevant compliance regulations that may govern the GM Financial business and complete all regulatory knowledge training where applica
Assist in the support of EMC Avamar, Data Domain, and IBM Tivoli Storage Manager.
Responsible for day-to-day maintenance of Avamar, Data Domain, Tivoli Storage Manager, and SAN storage while preserving the optimal performance of hardware and software
Knowledge
Detail oriented
Local and wide area networking concepts, principles and protocols
Infrastructure design and management
Advanced knowledge in Infrastructure design and management
Working knowledge of management processes such as personnel administration, planning and budgeting
Working knowledge of Intel platforms, iSeries and pSeries servers
Strong working knowledge of Intel platforms, iSeries and pSeries servers
Advanced understanding of IT Service Management (ITSM) best practices and processes
Understanding of IT Service Management (ITSM) best practices and processes
Experience with UML Design Tools
TCP/IP, OSI model and imp subnetting
Advanced knowledge of TCP/IP, OSI model and imp subnetting
High level understanding of technology infrastructure, security concepts and platforms
Demonstrated success in project management
Advanced knowledge of IBM pSeries hardware, operating systems and TSM backup infrastructure
Advanced knowledge of the OSI model and security that is associated with each layer
Understanding of routing and switching protocols as they relate to load balancing
Understanding of application layer protocols including HTTP, SSH, SSL, and DNS
Strong understanding of application layer protocols including HTTP, SSH, SSL, and DNS
Knowledge and stay abreast on the latest security and privacy legislation, regulations, advisories, alerts and vulnerabilities
Knowledge of IT security processes and controls as well as IT infrastructure and networking technical knowledge
Skills
Ability to think strategically and make collaborative decisions
Ability to apply structured analysis methods to various types of data to establish trends, determine variability and business impact
Communicates quickly, clearly, concisely, appropriately, and intelligently
Foster open communication, speaks with impact, listens to others, and writes effectively
Experience with alternate management methods using SSH, serial connections, and the command-line interface TMSH
Ability to effectively negotiate with vendors on upgrades and acquisitions
Effective planning, time management, negotiation, and delegation skills
Expert level IT security processes and controls knowledge as well as IT infrastructure and networking technical knowledge
Strong level IT security processes and controls knowledge as well as IT infrastructure and networking technical knowledge
IT security processes and controls knowledge as well as IT infrastructure and networking technical knowledge
Ability to approach problems with an open-mind and create new and innovative ideas and methods
Experience with technical writing
Strong technical writing
Advanced technical writing
Experience in documentation tools such as Visio and Microsoft Office products
Information security standards/frameworks (i.e., NIST Cybersecurity Framework, ISO 27001) skills
Advanced information security standards/frameworks (i.e., NIST Cybersecurity Framework, ISO 27001) skills
Experience with Network and VLAN segmentation
Advanced experience with Network and VLAN segmentation
Strong analytical skills
Good analytical skills
Analytical skills
Ability to approach problems with an open-mind, use existing information and resources
Creative, Innovative, problem-solving and maximizing your potential to solve problems and improve methods
Think positively when faced with obstacles, build on others ideas, think logically and intuitively
Education
High School Diploma ​ required

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