Resp & Qualifications
Under the supervision of the Manager, Information Security or Senior / Lead Cyber Security Specialists, the incumbent’s accountabilities include, but are not limited to the following:
1. Support and deploy systems, information security applications and hardware, and infrastructure components to protect the security of CareFirst information.
• Provide appropriate training to other security specialists and external customers on developed standards, procedures and guidelines.
• Implement necessary enhancements/updates/upgrades to existing security products.
• Assist in the configuration and installation of security products. Where possible, suggesting and implementing possibilities to automate manual operational activities.
• Represent Information Security in disaster recovery procedures and exercises.
• Test and report on new technologies and reporting security concerns through the creation of security vulnerability assessments.
• Review and approve ACL / firewall change requests. Perform periodic compliance reviews of firewall configurations.
• Design, implement, and integrate security solutions to address enterprise risks and exposures.
• Design and implement security solutions to monitor the efficiency and effectiveness of security operations, controls and infrastructure.
2. Apply technology and processes to ensure the enterprise is protected and secured in the following areas:
• Identity and access management
• Provide data protection (through the use of technologies such as whole disk encryption, end-to-end e-mail security, public and private key management, data leakage prevention, web applications and source code security, database security, etc.)
• Network devices and infrastructure, desktop/mobile devices and remote access to the network,
• Information governance to ensure data is managed based on its sensitivity.
• Perform day-to-day maintenance and addressing issues and problems associated with security tools.
• Provide general support to the Information Security department in carrying out its’ assigned functions and responsibilities.
• Provide off-hours support and problem resolution as directed by departmental requirements, service level agreements and internal support procedures.
• Interact with other Technical and Operation Support Service teams to develop tactical and strategic programs to address processes, controls, organization and infrastructure to manage information security related concerns and satisfy directives.
3. Assist with reviews of current and new CareFirst systems and applications, including changes to existing applications/systems, to assure compliance with Information Security policies and standards.
• Apply creative thinking in problem solving and identifying opportunities for improvements in security.
• Utilize IDS/IPS systems, SIEM (Security Incident and Event Management) tools and network scanners to review, assess, and document incidents and vulnerabilities to improve security.
• Collaborate with other Cyber Security specialists, designers, developers, and architects.
• Work with other technical teams in the organization such as IT Operations and IT Applications.
• Share ideas, discuss alternatives, and seek input. Suggest means to decrease vulnerability of systems, applications and processes.
• Maintain familiarity with state of the art concepts, procedures, software and techniques in Information Security in order to be able to effectively assess and develop the CareFirst Information Security environment.
Required: College Degree in an Information Security or Technology related field or equivalent experience plus 1 to 3 years related work experience. The incumbent will possess a basic aptitude in information security concepts, information security policies and system architecture concepts and have experience in process definition, workflow design, and process mapping. A basic understanding in multiple areas of Information Security such as networking (TCP/IP, OSI model, network protocols), operating system fundamentals (Windows, UNIX, mainframe), security technologies (firewalls, switches, routers, IPSEC, IDS/IPS, etc.), voice technologies (session border controllers, MPLS, VOIP, etc.), authentication technologies, (TACACS, RADIUS, etc.), wireless architectures, encryption key management, and mobile device technologies. The incumbent must also have an ability to quickly and effectively learn Information Security tools in a large, complex multi-platform environment.
Abilities/Skills (candidate will possess some of these):
• Ability to identify and resolve complex issues and develop security solutions to meet CareFirst’s business and technology goals.
• Strong written documentation skills and technical writing are required.
• Excellent presentation and verbal communication skills.
• Ability to effectively complete tasks with under some supervision.
• Strong computer skills, including knowledge of Microsoft Windows, various e-mail systems (Lotus Notes, Microsoft Exchange) and unified communication systems (Office Communication Server).
• Possess a high level understanding of some of the following systems/skill sets:
o IBM Tivoli administration and configuration
o System hardening concepts and techniques
o Checkpoint technologies
o Network and remote access controls
o LDAP, Unix, Active Directory, Java, EJB, JSP, JDBC, JMS, Kerboros, PKI, XML, WSDL, Web Services, Ant, and Spring Framework
o Unix, Linux, Web application servers (WebSphere, Apache)
o Virtualization technologies (VMware, VLANS, Hypervisors)
o Encryption technologies and key management
o Web application servers
o F5 LTMs / ASMs
o Web application and IP firewalls
• Familiarity with access control methodologies (MAC, DAC. RBAC)
• Specific knowledge of the CareFirst corporate structure.
• An understanding of the relationships among various units within the corporation.
• Ability to understand and apply appropriate polices and procedures.
• Basic understanding of SIEM tools and system log analysis.
• Knowledge of ethical hacking techniques and counter attack methodologies.
• Familiarity with security tools such as wireless and network scanning applications, vulnerability assessment applications and concepts, IDS/IPS and other appropriate security related tools and capabilities.
• Some experience working with Information Security tools in a large, complex, multi-platform environment.
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