Fitch Learning

Development Operations Engineer

Devops in London, ENG

Posted 2019-10-15

Company Brief

Fitch Learning is a leader in financial services training. With unrivalled breadth and depth of training, the company delivers learning solutions for apprentices and graduates, to those with 10+ years’ experience in Financial Services. The business is split into three divisions:

Professional Qualifications – regulatory and exam training including CISI, CFA and CQF
Corporate Solutions – bespoke blended learning solutions, incorporating innovative digital learning solutions with quality classroom training
Public Courses – a wide range of specialist courses, open to the public

Our vision is about helping people realise their ambitions. Whether you’re a finance professional wanting to pass a certification to progress your career, a training professional looking to create a graduate programme to build a talent stream from Generation Y or a member of staff looking for long term career development, we will help you realise your ambitions.

We’re looking for individuals who have drive, enthusiasm and passion. In return, you’ll find Fitch Learning a stimulating place to work and progress your career.

Role Purpose

Fitch Learning has a technology function that manages a range of proprietary and third-party applications that cover internal operations, client tools, and online and remote learning. These tools and systems have a range of different technology and infrastructure requirements with AWS and cloud based technologies being a common and core theme.

As well as managing the infrastructure requirements of these systems with a view of delivering reliability, security, cost efficiencies, this role will be responsible for working with the development team to ensure the development process is efficient and effective at all times.

Role Accountabilities

Develop, document and deliver against an infrastructure strategy covering key objectives for infrastructure (reliability and resilience, security, efficiency)
Monitor and improve backup and redundancy of all services being accountable for uptime.
Whilst no formal out of hours support required, be available to support occasional out of hours work.
Work with senior developers and Head of Development to establish performance metrics for in-house applications and introduce benchmarks to measure and report on these.
Co-ordinate regular security assessments of infrastructure and systems, resolving infrastructure gaps and notifying development team of systems gaps.
Track and record all in-scope infrastructure costs and actively seek to introduce efficiencies to improve cost profile.
Manage following sample areas of infrastructure
AWS – EC2, RDS, S3, Route 53, IAM etc.
DNS services (internal, external)
Support the in-house development team and the existing continuous deployment approach
Design and implement a support process for infrastructure including emergency out of hours support approaches (out of hours attention may be required in emergencies).
Liaise with wider Group IT teams where integration of infrastructure services required.
Implement and manage regular scheduled tests of services as per our policies (disaster recovery and business continuity), both internally and externally delivered.

Required Technical Skills

LAMP stack installations including cloud implementations and high availability, high load installations Infrastructure expertise in.
Apache, Nginx, HAProxy
MySQL including replicated slave structures
Networking technologies
AWS (including, but not limited to EC2, RDS, E/ALB, VPCs/VPNs, S3, Cloudfront, Route 53, security groups, Cloudwatch, IAM)
Automated and version-controlled reproducible builds (for deployment and developers)
Infrastructure as code utilising Terraform, SaltStack, Packer, Ansible, Puppet, and Bash
Monitoring and logging technologies, such as New Relic, and ELK stack
Security best practices (server hardening, 2FA, secure data storage)

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