Job Summary for the Director of Technology
The primary role of the Director of Information Technology (DofIT) is to provide direction, leadership, and vision in the field of Information Technology and telecommunications. The DofIT will stay abreast of current technologies to give our operators on all levels the tools to be effective in supporting our guests and team members. This position reports to the President & CEO and manages two direct reports.
Remain current on POS, operating systems and telecommunications to enable recommendations for software and hardware to maximize operating efficiencies and minimize costs Ensure integrity and security of all systems and data Manage and lead all direct reports; this includes coaching, developing and performance reviews Create KPIs for team and department based on overall company goals Serving as DBA for all matters concerning SQL Server, creating ad-hoc queries and reports utilizing SQL reporting services and Crystal Report Writer Support and develop MS Office applications Provide On-Call IT support for hardware and software of all systems in place at multiple remote locations Travel to remote locations for various projects, troubleshooting and general IT Service oversight Perform regular software and infrastructure upgrades General network and user administration pertaining to setting up, maintaining, troubleshooting and backing-up systems Budget, lead and project- manage team and all resources towards the development and implementation of various software/hardware rollouts Monitor and manage all IT projects Create clear and concise documentation for rollouts and support Research and make recommendations on hardware/software purchases and negotiate agreements with vendors Resolve issues in a timely and effective manner to minimize system downtime and risks
Provide on-site support for software/hardware updates
Maintain corporate software and ERP solutions
Produce monthly analysis reports
Assist in software development and deployments
Understand TooJay’s technology infrastructure and application platforms
Knowledge and Skill Requirements
Prior hospitality, multi-location retail or restaurant technology experience to include Point of Sale software, hardware, Inventory management
Microsoft Certifications (A+, Networking)
7-10 years’ experience in technical leadership role Detail & task oriented Experience with Sybase, MSSQL, TSQL and Stored Procedures General understanding of network and user administration pertaining to setting up, maintaining, troubleshooting and backing up systems
Strong understanding and experience with Relational Databases & Interfaces
Able to read and create windows scripting programming Ability to determine business requirements and suggest alternative methods for successful implementation Strong prioritization skills Proven ability to provide administration, support, and training for all Microsoft operating systems and Office applications
Apply now to have the opportunity to be considered for similar jobs at leading companies in the Seen network for FREE.
Zero stress and one profile that can connect you directly to 1000s of companies.
We’ll take it from there. After you tell us what you’re looking for, we’ll show you off to matches.
Boost your interview skills, map your tech career and seal the deal with 1:1 career coaching.
Join now and be seen.