Director, Scrum Master

Scrum Master in Waltham, MA

Posted 2019-08-20

Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.

Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.

Alegeus seeks a Director, Scrum Masters (PMO-Uber Scrum Master) to join our dedicated, passionate team of professionals. The Director, Scrum Masters will report to the CIO and be responsible for helping our company succeed by being an agile transformation coach, manage the team of scrum masters and ensure all activities use the principles of the Scrum Framework. This role will help the team self-organize and adopt an attitude of continuous improvement levering KPIs while actively identifying and removing impediments to ensure that assigned sprints and projects are completed on time.

The desired candidate should have experience leading a team that diligently applies Scrum principles, practices and theory. This individual should also have good skills and knowledge of facilitation, situational awareness, conflict resolution and empowerment and have a strong outside-in, customer-focused mindset.


Provide strategic direction and tactical operation to the Scrum Master functions of the organization and to operate in a continual improvement environment.


Transformational leader to grow and optimize Scrum Master functions in a fast-moving environment.
Work with the leadership team to define a vision for the Scrum Master team that supports Alegeus’ long-term goals.
Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Leads and mentors Scrum Master team members.
Communicates Scrum Master information throughout the organization.
Facilitate gathering consensus with divergent goals of product expansion, quality, defects and long-term technology stability
Budget for resource allocation, tooling, and 3rd-party services
Provide program oversight to ensure teams are delivering according to expectations
Maintain and develop a collaborative, creative and multidisciplinary team that focuses on quality and velocity.
Manage efficient spending with Scrum Master vendors
Evaluates tools used in the process and optimizes use of them, determines when changes are needed and leads the change.
Compliance with security and procedural requirements including change management.
Stays current with industry standards.
Performs other related duties as assigned.


The desired candidate must have the following competencies:

Ability to produce significant output with minimal wasted effort.
Can evaluate competing priorities, select intelligently and plan appropriately.
Action oriented. A tendency toward action and persistence to see things through to completion.
Able to structure and process data and draw conclusions. Able to take action based upon data/fact.

Minimum 3 years in a management position
Bachelors Degree or higher is required. Having in Computer Science, Software Engineering, or equivalent is desired.
First or second level Scrum Master certification (PSM I, CSM, CSP, PSM II)
At least five years of experience in the Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory
1-2 years experience with Scaled Agile Framework (SAFe)
Experience with an enterprise level Software as a Services (SAAS) product with high standards on application performance and stability
Experience working with multiple agile teams


At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also take into account individual delivery on our corporate values:



Protect the Family


Fun & Passionate

Results Over Activity



Value One Another

Customer Focused


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