NYC Health + Hospitals


It Analyst in New York, NY

Posted 2019-07-05

Under varying levels of direction and expertise, is responsible for the on-going assessment, design, and
development and implementation of corporate –wide clinical systems. Specifically, collect and transform
large quantities of information into meaningful business requirements; develop and modify requirements
documentation for the design and implementation of clinical information systems; critically evaluate
information from various sources, distinguish user needs from actual business needs and partner with
business users, project managers, programmers, consultants and IT leadership in optimizing the scope,
benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations.
We are looking to fill positions in the following Epic modules: Inpatient Clinical Documentation, Stork OB,
Inpatient Orders, Infection Control, Long Term Care/ Rehabilitation, Beacon Oncology, OpTime Peri-
Operative, Anesthesia, Radiant Radiology, Cupid Cardiology, Laboratory, Willow Pharmacy, ASAP
Emergency Department, Care Management and EpicCare Ambulatory, MyChart, EpicCare Link,
Kaleidoscope Ophthalmology, HOD, and HomeHealth.
 Analyze and document business requirements and processes; communicate requirements to
technical personnel through the construction of basic conceptual data, process models and
flowcharts, and technical specifications.
 Interview end users, stakeholders, and project sponsors in order to assess business and clinical
needs; create business, functional and technical requirements documents based on captured
data and in accordance with departmental protocol/standards.
 Convert information gathered into details including data sources, data and user types, interface
components, interface navigation needs, reporting needs, and administrative system needs.
 Define external interfaces, constraints, quality issues and other non-functional requirements.
 Provide project management team with identified risks, concerns, and ambiguities discovered
during the gathering of requirements; assist team in developing solutions.
 Partner with project managers to complete requirements documentation in accordance with
project schedule.
 Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute
follow-up activities.
 Ensure software development team accounts for all defined requirements in coordination with
quality assurance team. Ensure that all quality standards comply with internal policies and
industry standards.
 Document changes to baseline requirements through standard change control process.
Document software test plans, technical requirements, release notes, user and training
guidelines and other materials.
 Plan, coordinate, and support unit acceptance testing and subsequent deployments in
coordination with other team leaders.
 Perform end user and application support functions including problem solving and resolution of
application function defects. Provide systems and application training.
 Develop and execute project presentations.
 Participate in special projects as required.
 Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other
appropriate project team members; manage and evaluate work products for assigned team
 Participate in the development of various departmental training initiatives.

NYC Health and Hospitals Corporation
160 Water Street, 8 th Floor, NY, NY 10038

Revised: 7/2/2019
 Identify opportunities for process improvements and provide analysis and propose change and
communicate strategies.
 Provide supervision and guidance to junior clinical business analysts, clinical business analysts
assigned at Level I, consultants, and/or other appropriate project team members.
 Interview Junior Clinical Business Analysts, Clinical Business Analysts assigned at Level I,
consultants, and/or other appropriate project team members.
 Due to the responsibilities of your position, you will be required to work beyond your regularly
scheduled hours.
 A Master’s Degree or advanced clinical degree from an accredited college or university and one
year of experience gathering and documenting business, clinical, and/or functional requirements
using interviews, document analysis, workshops, surveys, site visits, business process
descriptions, scenarios, business analysis, task and workflow analysis or related in a clinical,
allied health, non-allied health, behavioral health, information technology, information services,
business, analytics or related area: or, one year of experience in a relevant clinical and/or
healthcare administration role/function; or
 A Baccalaureate Degree from an accredited college or university and three years of experience
as described above; or
 A satisfactory combination of education, training, and experience.
 Specialty certification(s) issued by a national commercially available program, state, professional
society, academic or technical institution in an area(s) listed above, may be credited on a month-
to-month basis toward the required work experience for a total of one year.
 Clinical background (preferred)
 1-3 years experience with Epic EMR and/or other clinical or business applications
 Epic Certification (preferred)
 We are willing to train the selected candidate. Epic Certification is required within the first 6
months of appointment to continue employment.

Required Skills
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