Available Locations: Schaumburg-IL-USA; West Nyack-NY-USA; Annapolis Junction-MD-USA; Tempe-AZ-USA; Houston-TX-USA; Temple Terrace-FL-USA
Position is for FUZE application and user support for the Engineering teams in Wireless. Users submit trouble tickets for various issues encountered while performing their job duties. Support will respond and resolve user issues and also troubleshoot application performance issues.
MUST HAVE SKILLS:
Previous Support Experience
Experience in Wireless Cell Build Process
Excellent Communication skills for communicating with users
Self motivated individuals
Ability to learn and respond quickly in a fast paced environment
Ability to interact with users professionally
Bachelor's degree in information systems or healthcare-related field is preferred - Experience with Web-base applications, SOA (Services Oriented Architectures) and Web application servers ( BEA Weblogic, Websphere) - Competency in relational database structures, particularly SQL and Oracle PLSQL - Experience with process documentation and process documentation tools (such as Visio) - Programming language such as C, C++, Visual Basic or Java. 1 to 5 years of experience.
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