Nisum Technologies

Incident Manager

Desktop Support in Lockport, NY

Posted 2019-04-29

• Knowledge of ITIL Service Lifecycle phases, framework, and best practices
• Knowledge of LAMP, DNS, NFS, TCP/IP, BGP, and other Internet protocols
• Knowledge of basic Unix diagnostic tools and commands
• Knowledge of Data Center Facilities and IT Services equipment
• Certifications, e.g., RHCT, ITIL, CCNA, PMP or equivalents are a plus

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