The Manager of Information Technology is responsible for leadership of a technology department to include utilization of resources and capabilities of IT services. They coordinate the efforts of the team to ensure projects are completed on time, within budget and to the satisfaction of the business. They create and enforce standards and ensure that solutions meet company guidelines as well as the customer’s needs.
Manage the day-to-day operations of an IT team, inclusive of administrative staff oversight, team goal setting, performance reviews, staff augmentation, performance improvement and planning/directing all activities of the individuals in their charge
Prepares and monitors budgets for each area of functional responsibility
Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion
Fulfills Departmental requirements in terms of providing work coverage and administrative notification during periods of personal absence
Performs at or above the enterprise’s IT evaluation standards
Trains, supervises, assigns projects to and is responsible for hiring/termination of staff to maintain optimum performance of job duties
Prepares and administers performance evaluations and recommends salary adjustments for staff
Enforces departmental operating procedures, applicable security procedures and support/practice needs to ensure that the quality of service provided meets and/or exceeds customer requirements
Participate in the development and implementation of processes that improve efficiency and enhance productivity
Provide career counseling and professional development support
Provide leadership to team by communicating vision, strategies and objectives to employees
Key Performance Indicators
Team is regarded as competent, knowledgeable and productive as determined by their customers
Exhibited strong and effective communication skills with customers, team members, management and peers
Provide effective team leadership, developing employees demonstrated by feedback, performance management, internal promotions and annual review process
THE IDEAL CANDIDATE
Bachelor's degree in computer science, business or related field or equivalent experience
Six+ years information technology operations and/or development experience with previous people management responsibilities
Required Knowledge and Skill
Ability to work well with people from many different disciplines with varying degrees of technical experience is required
Excellent communication skills, both oral and written with customers, team members, other teams and senior management
Ability to lead and coach others
Possesses advanced technical and analytical skills required to diagnose, isolate and resolve problems
Basic project management skills
Drives to Win - Possesses sustained energy to set and meet challenging objectives; the ability to organize resources to achieve a standard of excellence in outcomes and monitor on-going performance – Advanced
Communicates Clearly and Effectively - The ability to effectively share ideas, thoughts, information and feelings with a diverse range of audiences to develop two-way understanding; it includes speaking, listening and written communication skills; the ability to influence other towards a desired way of thinking or course of action and to secure agreement to achieve a common goals through effective negotiation - Advanced
Demonstrates Flexibility and Adaptability - Is open and receptive to appropriate change; the ability to manage and shift priorities as required, and to incorporate new approaches in support of changing organizational needs; possesses confidence in challenging the status quo and providing input to change efforts – Advanced
Focuses on Customer Service - A desire to help or meet the needs of customers; the ability to respond to changing needs of the customer while maintaining a high standard of quality and adhering to company policies, standards, practices and processes - Advanced
Teamwork - Is able to establish and maintain a good rapport and cooperative relationships with customers and co-workers; able to work cooperatively across organizational boundaries to achieve shared goals; possesses an understanding of team dynamics and provides tangible contributions to teams, fostering collaboration and an environment of mutual trust and respect – Advanced
Build Relationships - The ability to identify, build and maintain formal and informal networks and productive relationships with both internal and external stakeholders; it includes leveraging these contacts to influence positive outcomes for the business – Advanced
Develops Self - Maintains a commitment to personal and professional development, keeping abreast of current professional knowledge; is personally committed to and actively works to continuously improve him/herself – Advanced
Solve Problems - Uses rigorous logic and methods to solve difficult problems with effective solutions; able to think critically; to recognize and anticipate a problem (technical, operational, process, organizational) and to identify and implement the best solution in a timely manner – Advanced
Managers and Executes on Projects - Establishes plans and manages resources to ensure work is completed efficiently, on time and on budget – Advanced
Acts with integrity and Demonstrates Ethical Behavior - Interacts with others in a way that gives them confidence in ones motives and representations and those of the organization; is seen as direct, truthful, keeps confidences, promises and commitments; acts in an honest and trustworthy manner based on personal accountability and moral conviction to do the right thing - Advanced
If you are looking for a GREAT work environment with a GROWTH- ORIENTED company, look no further!
Benefits on the first of the month following your hire date- no matter when you are hired during the month!
Automatic enrollment into the 401k plan within your first thirty (30) days on the job: no more waiting until you’ve been with the company for 1 year!
Projected company growth trajectory that shows double-digit year over year growth through both organic growth as well as acquisitions.
Fun environment with contests and prizes!
Inclusive environment that promotes career growth!
Monthly employee appreciation and wellness events!
An on-site gym and weekly discounted onsite car wash services
Robust PTO policy including: major holidays, vacation, sick days, and personal days
Discounts at major wireless providers, wholesale grocery stores, and gyms
Philanthropic support with both local and national organizations
ABOUT THE COMPANY
FLEETCOR Technologies (NYSE:FLT) is a leading global provider of commercial payment solutions. The Company helps businesses of all sizes better control, simplify and secure payment of their fuel, toll, lodging and other general payables. With its proprietary payment acceptance networks, FLEETCOR provides affiliated merchants with incremental sales and loyalty. FLEETCOR serves businesses, partners and merchants in North America, Latin America, Europe, and Australasia. For more information, please visit www.FLEETCOR.com.
Founded in 2000 and headquartered in Peachtree Corners, Georgia, FLEETCOR generates more than $2.25 billion in revenue through brands such as Fuelman and Comdata. We employ more than 8,000 valued associates worldwide.
FLEETCOR enjoys global recognition including:
Forbes Global Growth Champion – FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista
Forbes World’s Most innovative Companies – FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!
Fortune 1000 Company – FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, rising 92 spots to #896
S&P 500 – In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks based on market cap (company value)
FLEETCOR has a culture founded on integrity, collaboration, innovation, execution and people. This offers each employee the opportunity to ‘thrive & grow’ thru career development, volunteer, community and wellness initiatives…allowing each individual to create a balance between professional goals and personal achievement.
Equal Opportunity/Affirmative Action Employer
If you need a reasonable accommodation for any part of the employment process, please contact your local Human Resources Business Partner and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
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