As an Associate with Ascension, you will have the opportunity to work with assigned customers/areas to translate business requirements into application/system solutions.
The Product Delivery Coordinator:
partners with the Product Manager to ensure that the products and services created by the product teams get into the hands of our customers
works with the relevant Ascension teams involved in the deployment, operation, support and maintenance of the product to ensure they are prepared to enact any necessary changes within their teams
works to understand the impact that a new product or service will have on other people, teams, and groups
proactively seeks out, identifies and works to mitigate risks to product success
coordinates internal outreach efforts and acts as a “PR engine” for the product team
gathers and publishes product metrics
drives the necessary procedural and operational changes to support delivery of a great customer experience
coordinates the necessary activities to ensure smooth, "quiet"; launches across specific Ascension geographical markets
Desired Knowledge, Experience and Traits
Strong communication skills including the ability to speak powerfully and clearly to a group of people
Possesses the attention to detail necessary to manage an initiative with many moving parts, dependencies and stakeholders
Ability to produce results in an environment where you may not have the agreement of others
Experience coordinating successful delivery of a product or service to a broad customer base
Loves being in the middle of the action and can take the heat
Ability to take correction and use the correction productively
Bonus: knowledge of trends in healthcare, experience in the healthcare technology space
High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.
3 years of experience preferred.
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