Senior Manager/Manager, Site Reliability Engineering

Engineering Manager in Washington, DC , Tysons, VA

Posted 2019-09-04

Cvent’s rapidly growing site reliability organization is seeking to hire a Senior Manager/Manager to build, lead, and grow the globally distributed team. You will provide strong technical leadership and support for developing the primary interface between software engineers and our cloud operations teams, build a large, highly-scalable distributed platform to keep things running smoothly, train and mentor staff, and develop robust internal and external partnerships necessary for success. This individual will also define processes and create ways to automate repetitive tasks, and seek out ways to drive efficiency and improvements.

What You Will Be Doing

Set the direction and strategy for your team, and help shape the overall SRE program for the company
Serve the primary point of contact for senior management stakeholders across development and cloud operations
Recruit and develop staff; build a culture of excellence in site reliability and automation
Manage complex technical projects and a team of SREs
Own site stability, performance and capacity planning
Participate early in the SDLC to ensure reliability is built in from the beginning, and creating plans for successful implementations/launches
Foster a learning and ownership culture within the team and the larger Cvent organization
Lead by example – roll up your sleeves by debugging and coding; participate in on-call rotation & occasional travel
Support the team with technical decisions - this is not a tech lead position.
What You Need for this Position

3+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
7-10+ years of technology experience overall
Strong leadership, communication and interpersonal skills geared to getting things done
Developing themselves and the talent within their charge – fostering and creating opportunity for the team
Strong understanding of SRE concepts and the DevOps culture, with a focus on leveraging software engineering tools, methodologies and concepts
In-depth understanding of automation and CI/CD processes to go along with excellent reasoning and problem-solving skills
Experience with Unix/Linux environments with a deep grasp on system internals
Worked on large-scale distributed systems including multi-tiered architecture
Bachelor’s degree in a technology related field of study, or equivalent experience
Need more reasons to consider us? We offer competitive salary packages, an extensive benefits package for all full-time employees, including medical, dental, vision, semi-annual bonuses, 401K match, gym membership discounts and other great perks! If you would like to learn more about Cvent and our products, visit our website at

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Company summary

We are the world's leading provider of cloud-based software for meetings, event management, and hospitality. Companies use our SaaS platform to handle and facilitate online event registration, venue selection, budgeting and event management, website design, email marketing, day-of-event activities, social media integration, and much more. We build elegant software that helps event planners take the event experience to their attendees via our responsive mobile web, HTML5, and native mobile apps, backed by a robust microservices architecture.

At Cvent, we know that our people make the difference and help fuel our growth – which is why we are hiring more than 1,000 people in 2018. We invest in our employees and offer a unique work environment where people can cultivate their careers and an enjoy an enriching company culture; all while helping to power the human connection.


We offer competitive salary packages, an extensive benefits package for all full-time employees, including medical, dental, vision, semi-annual bonuses, 401K match, gym membership discounts and other great perks.

In addition, some intangible benefits of working at Cvent include culture: we firmly believe that our employees are the #1 priority, so a lot of our business decisions reflect our beliefs. Being a sensible, business operator; being direct and offering your opinion; having a sense of urgency; being agile and quick to pivot for adaptability; making informed decisions and calculated risks; and striving to be the top 1%. We're a pretty flat organization where your voice will be heard, and your impact can be made in very far-ranging ways.

Tech Stack

Java, Javascript, Node.js, Angular, React, AWS (EC2, ECS, Lambda, RDS, S3, DynamoDB), Docker, PostgreSQL, SQL, CouchBase, Oracle, Chef, Puppet, React Native, iOS, Android

Interview process

Candidates will first speak with a member of our Talent Acquisition team, to get more information on the position and also what the fit can look like.

The next step will be to have a technically-focused phone interview with the hiring manager, and complete a few assessments. We like to do a screen share and walk through a coding exercise together.

Afterwards, the final step is to come onsite into one of our various offices where you will be potentially working at, and have some one-on-one discussions with key people with whom you'll be working with and influencing. If the match and fit is right, you can expect an offer!

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