Alegeus

Senior UI/UX Designer

Front End Developer in Waltham, MA

Posted 2020-01-21
Description

SUMMARY:
Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.

Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.



POSITION SUMMARY:

Alegeus seeks a UX/UI Designer to join our dedicated, passionate team of professionals. The UX/UI Designer will report to the Manager, Product Operations and be responsible for helping our company succeed by enhancing the experience that users have while interacting with our products and ensuring that they find value in what we are providing.



MISSION:

Reimagine the way Alegeus incorporates design thinking as a process into the product development lifecycle and beyond in order to create industry-leading products. You collaborate with product management and engineering to help define and implement innovative solutions for the product direction, experience, and visuals. You oversee development of deep user persona understanding and champion user needs in product development which will lead to higher customer satisfaction. You conceptualize original ideas that bring simplicity to complex design requirements which will lead to higher levels of efficiency and productivity.



Responsibilities
OUTCOMES:

Create wireframes, user flows/journeys, and site maps that communicate interactive design concepts.
Document the user experience through mockups, design specs, and prototype demos.
Executes UX and visual design stages from concept to final hand-off to engineering on-time and within scope.
Develops prototypes to validate product hypotheses and insights using qualitative and quantitative research to drive decision making.
Creates, maintains, and communicates design guidelines, patterns, and libraries for our entire product suite.
Ensure consistent experiences across multiple features to align directly with business requirements.
Act as a user experience evangelist for the team and stakeholders, including hosting at least two (2) lunch and learn topic discussions by March 31, 2020.
Present design solutions to internal teams and business stakeholders and gain buy-in on path forward.
Complete a minimum of one (1) approved Alegeus or other skill-based course every six (6) months.


ROLE-BASED COMPETENCIES:



The desired candidate should have relevant professional experience designing interactive products and have a solid grasp of current user-centered design and testing techniques. Must be proficient with broader UX toolkit: Photoshop, Illustrator, Balsamiq, Axure, InVision (and/or other relevant prototyping tools). Ideal candidate must have experience collaborating with product and engineering teams in an agile environment on research, strategy, ideation, design, and testing of new product concepts. Strong bias towards action and can manage multiple projects successfully while also working with key stakeholders to drive tangible outcomes. Must be a strong communicator and skilled at advocating for and incorporating user design techniques into the product development lifecycle. The ideal candidate must bring an optimistic and positive approach to problem solving and join their colleagues in creating successful solutions for complex problems.



CULTURE-BASED COMPETENCIES:

At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also take into account individual delivery on our corporate values:



Accountability

Empowerment

Protect the Family

Challenging

Fun & Passionate

Results Over Activity

Collaborative

Innovation

Value One Another

Customer Focused

Integrity

RESPONSIBILITIES:

All responsibilities for this role will be in service of the Outcomes listed above
Ensure that all project scope is met and that stakeholder expectations are exceeded
Ensure all deliverables are on time, within budget, and of the highest quality
Execute and manage all projects to successful completion
Communicate project status and details clearly and effectively with all stakeholders
Beyond the product team, this role will need to build strong partnerships with account management, marketing, operations, and software development teams in order to realize some of the outcomes

Qualifications
EDUCATION/EXPERIENCE:

BA/BS required; additional education in design field preferred
2-3 years of professional experience designing interactive products
Experience with successful completion of project-based tasks will be required to be successful

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