FedEx

Software Developer II - Java

Software Developer in Memphis, TN

Posted 2019-09-06
Description

General Summary….

The Software Developer II - Java ensures application of systems thinking principles, allowing team members to independently design, code, test, and deploy software. Provide the necessary documentation to support the software Development Life Cycle. Develop prototypes and solutions leveraging a diverse range of technology. Apply modern principles, methodologies, tools, and systemic processes to support the launch new business capabilities.



This position will be responsible for…..
•Encode, test, debug, and document associated software/programs.
•Review, analyze, troubleshoot, and modify core and customized software.
•Respond to escalated customer inquiries/requests for technical/operational support.
•Resolve escalated technical matters to meet customer service level agreements.
•Perform root cause analysis/fixes or corrective action of defects for more complex issues.
•Follow documented Software Development Life-Cycle standards.
•Participate or lead special projects and training, as required.
•Escalate higher level or complex issues to senior levels as required.

Education/Experience
•Bachelor’s Degree or equivalent inComputer Science, Information Systems, or related field and 2-4 years ofrelevant experience.
•Excellent verbal and writtencommunication skills.
•Must be able to demonstrate a strong understanding in the following areas: Java technologies using Java 1.4 and greater, JSP,XML: Web Technologies, such as HTML, JavaScript.
•Oracle Databases versions Oracle 9 and higher; Programming using SQL and PL/SQL.
•Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, work instructions, process maps and/or governmental regulations.
•Ability to write reports, business correspondence, and procedure manuals.
•Ability to effectively present information and respond to questions from a variety of internal and external customers.
•Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
•Basic understanding of and willingness to learn and adopt professional and industry standards.
•Customer service driven.
•Strong team player

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