Position can be based out of our offices in Irvine- CA, Brooklyn-NY, or home based anywhere within the US
As a Senior Implementation Engineer on the Professional Services Team, you’ll get to work with brilliant engineers solving complex business problems through leading technology and advanced open architecture. As an expert on our platform, you will provide technical guidance and leadership to the customer team to design and implement our Platform to meet rigorous business and technology goals. You will collaborate closely with the Implementation Engineers, providing leadership and mentorship to help ensure the highest standards of technical delivery from design through roll-out. Working both at the keyboard coding and shoulder-to-shoulder with customers evaluating and architectural choices you will help bridge the gap between business and technology.
What will you do?
Lead requirements elaboration and architectural design sessions with customers
Identify and assess business, functional, and technical requirements
Recommend solutions to resolve functional and technical requirements
Develop implementation designs
Develop integrations and add-ons
Configure and customize the platform for customer implementations
Author client deliverables (e.g. specifications, test cases, user stories, and design documents)
Lead the development and delivery of training for customers and teams
Lead technical implementation teams
Mentor and train team members
Relay product feature requests to product management
Must be able to travel 50% of the time
Skills we are looking for
Bachelor’s degree in a STEM discipline or equivalent certifications and experience
6-10 years of consulting/professional services experience in a technical delivery role
Experience implementing Agile software projects in the enterprise
Dedication to quality code and doing things the “right way"
Command of software implementation best practices and software architecture principles
Experience leading a team of engineers
Excellent interpersonal skills
Proven ability to meet project deadlines
History of building productive client relationships
Rigorous attention to detail
Required Technical Skills:
Deep familiarity with continuous integration frameworks (e.g. Jenkins, Maven)
Google Polymer, webcomponents or other .js frameworks
HTML5 and CSS
JSON and XML
Backend / Java engineers must possess mastery of
OSGI, Spring, or similar frameworks
HTML5 and CSS
JSON, XML, or SWIFT
Experience with at least one modern indexing architecture (ES, SOLR, Lucene, etc.)
Experience with at least one SQL database abstraction / ORM technology
Experience with at least one modern SQL database (Postgres, MariaDB, Oracle, etc.)
Experience with at least one modern NoSQL database (Couch, MongoDB, Cassandra, Hbase, MarkLogic etc.)
Experience with at least one queueing or message service (RabbitMQ, Kafka, etc.)
Experience with at least one key value store (Redis, memcached, Riak, Dynamo, etc.)
Development and implementation with at least one public cloud provider
Experience with at least one containerization technology (docker) and its orchestration (Helm, Habitat, Rancher, Kubernetes, Openshift, etc.)
Master’s degree in a STEM discipline from an accredited institution
Experience with Postgres
Experience with ElasticSearch
Experience with MongoDB
Experience with Apache Kafka
Experience with AWS, including technologies like EC2, ECS, Lambda, RDB S3, Elasticache, etc.
Experience with Openshift
Business fluency in Spanish, Portuguese, Japanese, or French
Job Type: Full-time
Salary: $110,000.00 to $120,000.00 /year
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