Savings Bank of Danbury

System Administrator

Systems Administrator in Hartford, CT

Posted 2019-11-27

Position: Systems Administrator Danbury, CT


DEPARTMENT: Information Technology

REPORTS TO: Vice President, Information Technology

SUMMARY: The Systems Administrator role is responsible for the performance, maintenance, and enhancement of the Bank's IT infrastructure. As well as providing Tier 2 support, meeting service level agreements, troubleshooting, and enhancing IT procedures and services.


Quickly and accurately identify network and/or environment issues including root causes.
Recommend appropriate solutions to address the Bank’s technical challenges.
Identify needs and implement solutions while prioritizing system uptime.
Facilitate business line operations through technical assistance by phone, email, or in-person as needed.
Build and expand internal knowledge base to support technology infrastructure, hardware, and software troubleshooting.
Manage server security such as; configuration, patching, and, vulnerability remediation as needed.
Proactively monitor system health and performance.
Propose technology innovations that support the Bank’s mission and vision.
Provide technical advisory for business lines during project initiatives.
Design and implement various workflows.

Maintain workload organization and follow through issues to completion.
Record and maintain required information to support accurate reporting for Senior Management.
Maintain continuous knowledge of industry best practices for managing the Bank’s technology infrastructure.
Adhere to established IT policies and procedures
Comply with all applicable banking regulations.
Follow security protocols within the Bank to ensure the safeguarding of non-public personal information.
Perform other duties as assigned.


Associates degree or an equivalent level of training or experience.

2+ years relevant experience in a technical administration role.

Technical Competencies:

Expert -

Active Directory/LDAP
Azure AD/Office 365
Windows Desktop OS
Windows Server OS
Group Policy
Intermediate -

Networking (TCP/IP)
Log Event Management
Vulnerability Management
Patch Management

Novice -

Endpoint Security Solutions
Backup & Archive Solutions
Public Cloud Infrastructures
Principle of Least Privilege

Microsoft, Security+, Network+, CCNA, GIAC

About the Organization

We are people serving people. Established in 1849, Savings Bank of Danbury is a full-service community bank rooted in history and positioned for the future. We provide a full array of deposit, savings, and lending services for individuals and businesses. Through modern banking technology, our customers can access to their accounts and manage their money anytime, on the go. We are committed to employing highly motivated people who value customer care, professionalism, and team success.

EOE Statement

Savings Bank of Danbury is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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