Our Global Technology Services department is currently seeking a Systems Engineer working out of Longmont, Lisle or Omaha. This position supports the Carrier Services engineering department and supports the network routing and data platforms for our suite of 9-1-1 applications.
Day to day responsibilities include, but are not limited to:
Engineer and design business platforms and systems that will meet the company's business needs
Meet with end users (e.g. internal customers) to further identify system requirements, assisting with evaluating and analyzing specifications to determine technical feasibility
Analyze and evaluate current system architecture to determine areas that need improvement or expanded functionality
Research, design, and develop new, or enhance current, applications and/or systems to efficiently and effectively meet criteria that have resulted from business or performance analysis and metrics
Provide hardware refresh plans for division assets.(e.g. Servers, storage devices, workstation hardware, etc.)
Act as Tier III and higher support for outstanding issues for internal and external customers/clients following issue to resolution
Provide leadership and direction on assigned technical projects/tasks
Manage vendor activities, including participating in vendor planning sessions to ensure that vendors comply with specifications
Coordinate vendor activities (e.g., obtain price quotes, negotiate due dates, installation dates, time frames, schedule testing, debugging, installs, moves, changes, etc.) in a timely manner
Other duties as assigned
Bachelor's Degree in Computer Science, MIS or a related field required, however equivalent working experience may be substituted for educational requirements
Industry relevant certifications are preferred (RHCE, RHSA, etc.), but not required
Experience and Technical Skills
3 or more years of experience in systems design/cross platform administration required
Experience with multi-site configurations in systems engineering/administration
Demonstrated ability to work on multiple engineering projects
Experience with containerization technologies such as Kubernetes and Docker
Experience building and enhancing CI/CD pipelines
Solid understanding of the OSI model, specifically with everything below the application layer
Experience with cloud providers, preferably Pivotal Cloud Foundry
Our solutions connect people with each other, and the information needed to gain insights for better decisions on the issues that matter most – Information to Insight.
Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories.
This position will be posted for 14 days or until the position is filled.
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Connecting people with each other and the right information is mission-critical. Intrado, formerly West develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.
Intrado is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.
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