Build and configure infrastructure resources in cloud platforms including Azure and AWS
Installation and configuration of servers and operating system software
Windows server administration and support
Ensure system and network security is maintained
Perform troubleshooting of issues related to all aspects of infrastructure and application services
Configuration and troubleshooting of cloud-based networking components such as virtual networks, subnets, security groups, and VPN tunnels
Utilize diagnostic tools to troubleshoot network problems
Collaborate with colleagues, application analysts and/or vendor support teams to troubleshoot and resolve issues
Assist with Network Operations Center to create and enhance monitoring procedures
Create, update, and maintain documentation for recurring procedures as well as one-off resolutions
Document system architecture/design and procedures
Plan and coordinate environment changes and enhancements with application and development teams
Monitor system utilization and plan for future expansion to ensure our capacity aligns with scalability requirements
Remediate network and server vulnerabilities as discovered by network scans and penetration tests
Assist in group effort to manage Service Desk process ensuring tickets acted upon appropriately
Participate in on-call rotation to provide off-hours support
Occasional weekend and off-hours work will be required
Bachelor's degree or equivalent from four-year college in computer science or related field or 5 years of equivalent industry experience.
3+ years experience designing, implementing, and supporting Microsoft Windows based infrastructure systems
Experience with ALL the following:
Windows Server (all versions) and Active Directory administration
PowerShell scripting and ability to apply those skills to automate repetitive tasks
Virtualization and public cloud platforms (Azure cloud is preferred)
Backup/restore administration and Disaster Recovery/Business Continuity planning
Storage management and support (any kind of storage system)
LAN/WAN networking and firewall configuration
Web server configuration and optimization (IIS)
Experience with SOME of the following:
Load balancers and high-availability strategies (physical and/or virtual)
Monitoring tools across infrastructure and application services
Microsoft SQL server (from system administrator perspective)
Encryption technologies including Bitlocker and Data at Rest encryption strategies
Ability to write IT documentation/instructions, routine reports, and correspondence.
Ability to work independently and in a team environment
Self-motivated, pro-active, and able to handle multiple concurrent activities
Strong analytical and problem-solving skills
Excellent interpersonal skills and a positive attitude
Strong work ethic, excellent verbal and written communication and customer service skills
Effective time and prioritization management
Desire to learn new technologies and to dive into challenges
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Bentley Systems is a global leader in providing architects, engineers, geospatial professionals, constructors, and owner-operators with comprehensive software solutions for advancing the design, construction, and operations of infrastructure.
Educational assistance; wellness program; quarterly incentives; spot bonuses; global profit sharing; annual salary increases; volunteer opportunities.
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