Phoenix Staff

Systems Engineering Manager

It Manager in Phoenix, AZ

Posted 2020-01-17

We’re looking for an experienced Systems Engineering IT Manager to manage an IT Infrastructure engineering team. Experience with asset management, storage network planning & implementation, server administration, monitoring, backup, disaster recovery, systems security and risk management.

Your role:
• Must be proficient with Microsoft Windows Server (2008, 2012, 2016), VMware vSphere 5.5-6.5, Hyper-V, Cisco networking and SAN technology.
• Updates and maintains centralized information management systems (ticket systems, architecture diagram archives, CMDB, SOPs).
• Performs all aspects of monitoring, capacity planning, performance tuning and optimization, life-cycle management of storage and virtualization infrastructure within the enterprise.
• Provides technical evaluations, consulting, design for projects as required by the business.
• Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with our business value.
• Assist senior management team with the right planning and budgeting of company-wide IT infrastructure spending.Assist in implementing/complying with Information Security policies including compliance with all HIPAA and PCI related requirements.
• Planning, project management and implementation leadership, identifying opportunities for cost savings, service quality improvement and vendor management.
• Team management tasks such as assignment of projects and tasks, team performance management, time reporting, training and recruiting and orientation of new employees.
• Monitor and maintain data center environment, network and servers to ensure security, data integrity and availability for users.
• Must review log files on a scheduled basis and retrieve backup data when requested by authorized personnel.
• Assist in developing, implementing, testing, and maintaining disaster recovery plans.Interface with vendors for procurement & maintenance.
• Research, evaluate and recommend technologies to support business requirements.
• Create and maintain documentation for all processes and procedures.Must be willing to work evenings, weekends and at times responding to emergency situations during off hours.
• Monitor and maintain data center environment, network and servers to ensure security and availability for users.
• Must review log files on a scheduled basis and retrieve backup data when requested by authorized personnel.
• Responsible for backup operation, ensuring that required data is successfully backed up to appropriate media and disposition of media is managed properly to ensure timely recovery.

What you’ve got:
• Bachelor’s Degree (preferably in Computer Science) and 5-7 years of experience; or 10+ years of relevant work experience.
• Experience with computer aided dispatch, electronic patient care records, billing and navigation solutions used in the medical/healthcare related fields.
• Strong leadership and interpersonal skills, sound judgment, strong analytical skills, and excellent written and verbal communication skills.
• Experience in data center management, DR Solutions, PCI compliance (nice to have), HIPAA, 24X7 infrastructure, and Virtualization (VMware, Hyper-V).Backup & Restore/DR (Veeam, NetBackup) and custom Robocopy / rsync and similar data replication techniques.
• Advanced knowledge of HTTP(S), network protocols such as IP, TCP, UDP, DNS, SMTP, SNMP along with packet analysis.
• Knowledge of Security controls, Proxies, SSL VPN, NAC.
• Familiarity with web related technologies (Web applications, Web Services, Cloud Architectures) and of network/web related protocols.
• Experience design and implementing Cloud Solutions (IaaS, PaaS, SaaS) and Security Solutions.
• Experience in building and maintaining security systems.
• Detailed technical knowledge of database and operating system security.
• Hands on experience in security systems, network technologies, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc.
• Thorough understanding of the latest security principles, techniques, and protocols.
• Providing infrastructure design and support services for Microsoft SQL 2008 – 2019.

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