Technical Writer

Qa Security Test in Alexandria, VA

Posted 2019-06-14

MAXIMUS Federal Services is looking for a Technical Writer/Editor to be an integral part of our software development efforts. The Technical Writer/Editor will work with internal teams and customers to create and maintain high-quality technical documentation (design documents, user guides, operational support plans, etc.) in an Agile environment. In addition to writing, the successful candidate will be responsible for final review of deliverables to ensure they are error-free and formatted correctly.

Project Specific Duties:
•Works with internal teams to obtain an in-depth understanding of documentation requirements.
•Writes easy-to-understand text for design documents, user guides, operational support plans, and other technical documentation.
•Attends meetings and brainstorming sessions to identify, gather, and document software requirements.
•Captures meeting minutes/notes and distributes electronically as required.
•Works closely with project managers and team leads to create weekly status and financial reports.
•Occasionally provides administrative services to the office such as ordering office supplies and assisting with employee onboarding activities.

Education and Experience:
•Bachelor’s degree from an accredited college or university. An additional 4 years of related experience may substitute for degree.
•At least 5 years of relevant experience creating and editing technical documentation.
•Ability to grasp complex technical concepts and make them easily understandable in text and diagrams.
•Excellent communication and writing skills in English.
•Strong proficiency in Microsoft Office suite of applications to include Word, PowerPoint, Excel, Visio, and SharePoint.
•Basic familiarity with software development strongly preferred.
•Experience working in Agile (Scrum) environments preferred.
•IT and Federal Government contracting experience a plus.

Additional Requirements:
•Must have the ability to obtain and maintain a Public Trust clearance.
•Must be a US Citizen or Permanent Resident.

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Company summary

Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.

Tech Stack

As a government services provider, MAXIMUS provides IT professionals to directly support government clients on site, as well as develops technology solutions for their needs.

Within MAXIMUS Federal we provide project based staffing support to a wide variety of Federal Agencies which have diverse technology needs – the skills we are recruiting will depend on the client and their project. We provide software development professionals (developers, testers, business analysts, Scrum Masters, etc) and staff to support Network Engineering, System Administration, Cybersecurity, Cloud Engineering etc. Many agencies are modernizing and need staff with newer technology skillsets that they lack, and some still need support for their legacy systems. There are opportunities to work on a variety of projects, and make impacts on the government services being provided. These projects often are integrated teams of government personnel and MAXIMUS employees working side by side towards common goals. Federal projects may require obtaining agency specific security clearances - any eligibility requirements such as US Citizenship and/or Green Card status will be noted if applicable.

The Solutions group at MAXIMUS Federal solves customers’ business problems with cost-effective Information Technology (IT) solutions, specializing in infrastructure, data analytics, business intelligence and cyber security services. We provide rapid delivery of IT solutions through agile development and testing processes that are leading-edge solutions to long-standing problems. Our market leading system engineering teams lead our clients to fully recognize the value of virtualization, cloud computing, data analytics, AI/ML and business intelligence environments that provide robust solutions for the most demanding of business problems.

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